COVID-19 GUIDANCE & REPORTING PROCEDURES 

NATO Allied Land Command continues to monitor the outbreak of COVID-19. The entire Leadership team meets regularly to discuss current and potential impacts to operations, and to our LANDCOM community here in Turkey.

The primary focus is to keep our service members, employees, and families safe by mitigating the spread of the disease through sensible preventative measures.

This page contains guidance and tips for COVID-19 prevention and reporting for suspected cases. 

 CURRENT ACCESS RESTRICTIONS

Access to LANDCOM Headquarters (GVA), National Support Elements (NSE), and other NATO support facilities related to/affiliated with LANDCOM is in accordance with ordinary force protection measures. All individuals accessing GVA will have their forehead or wrist temperature checked and may have their names cross checked against recent leave/official travel rosters.

 POLICY CHANGES AND ORDERS

LANDCOM is currently operating at 70-90% manning. Division leaders and Senior National Representatives will manage personnel in compliance with any policy changes.  Headquarters manning requirements are under review and may change as conditions change. 

TDY/Leave return policy. LANDCOM personnel returning from leave and/or official travel anywhere overseas are required to take a PCR test on arrival in Turkey and remain home until they receive a negative test result. Once they receive a negative PCR test result they are permitted to return to HQ LANDCOM.

 CURRENT RESTRICTIONS WITHIN TURKEY / IZMIR

Local Restrictions

Citizens and guests are presently under limited curfew restrictions to limit the spread of COVID 19. Curfew varies based on age.  Restaurants and cafes, including bars, having limited services.  All citizens adn guests are required to wear masks in public places and maintain social distance.  Consult the table below for additional curfew information: 


 USE OF PUBLIC TRANSPORTATION: HES CODE NOW REQUIRED

What is a HES Code?

HES: Hayat Eve Sığar – "Life Fits Into Home." You must now register a HES code to your Izmirim Karte to ride buses, trains, and metro lines.

How do I obtain a HES code?
Turkish Citizens: 
Send a text message to phone number 2023 that includes:
— the letters “HES”
— your Turkish Kimlik number
— the last four digits of the series number of your ID
— the number of days you will be traveling, (we recommend adding 7 days as a safeguard)
NOTE: Put a single space between each item (e.g., HES 1234567 1234 09).

Non-Turkish Residents who posses a Kimlik:  Send a text message to phone number 2023 that includes:

— the letters “HES”
— your Kimlik number
— your year of birth
— the number of days you will be traveling (we recommend adding 7 days as a safeguard)
NOTE: Put a single space between each item (e.g., HES 1234567 1972 14).

For additional ways to obtain a HES code, visit https://hayatevesigar.saglik.gov.tr/hes-eng.html

How do I register my HES to my Izmirim Karte (Public Transit Card)? 

Visit https://hes.eshot.gov.tr/ (if your browser does not automatically translate the site into english, use the following screen shots as at guide).  

STEP 1: CLICK THE BIG GREEN BUTTON


STEP 2: ENTER YOUR INFORMATION


STEP 3: CLICK SAVE

 COVID-19 PREVENTIVE MEASURES

Coronavirus prevention Tips:

  1. Wash your hands often.
  2. Avoid close contact with people suffering from acute respiratory infections.
  3. Do not touch your eyes, nose and mouth with your hands.
  4. Cover your mouth and nose if you sneeze or cough.
  5. Do not take antiviral drugs or antibiotics unless prescribed by the doctor.
  6. Clean the surfaces with chlorine or alcohol based disinfectants.
  7. Use the mask only if you suspect that you are sick or assist sick people.
  8. MADE IN CHINA products and parcels received from China are not dangerous.
  9. Contact your NSE Medical Professional or Duty Office if you have a fever or cough and have returned from COVID19 affected areas less than 14 days ago.
  10. Pets do not spread COVID-19. 

Protect yourself

Wash hands often particularly after coughing / sneezing; after caring for a sick person; during and after food preparation; before eating; after going to the bathroom; after touching animals or their droppings; or more generally when hands are dirty in any way. Wash your hands with soap and water (or if not available with 60% alcohol) for at least 60 seconds. Avoid touching the eyes, nose and mouth with your hands. Clean surfaces with bleach, chlorine or 75% ethanol.

Protect others

In case of respiratory infection, when coughing or sneezing cover your nose and mouth with handkerchief or tissue. If no tissue or handkerchief is available, use the inside of the elbow. Do not cough or sneeze into your hands. If you do sneeze or cough into your hands, be sure to wash your hands right away. Used tissues should be thrown away after use in an appropriate container.

 SPECIFIC REPORTING MEASURES FOR TURKEY-BASED, LANDCOM PERSONNEL AND FAMILIES

IN CASE OF CONTACT with a suspected case (cough and fever and generic "flu symptoms"), or if you are experiencing symptoms:

  • Keep a distance (at least 1 meter) from suspected case, and/or maintain distance from others to avoid contact. 
  • At a minimum, wear gloves and face mask (dpi protection devices).
  • Dispose of the PPE after use in an appropriate container.
  • Notify your Command, your Senior National Representative, and your NSE Medical Professional. You should also report any suspected cases amongst those you live with.
  • Monitor the onset of symptoms (in particular, dry cough, fever, mucous congestion, rhinitis and breathing difficulties) in the 14 days following contact, in particular by measuring body temperature twice a day (morning / evening). I
  • If you have any symptoms of COVID-19 then you are to seek advice from your healthcare provider.

 POINTS OF CONTACT*

HN Duty Officer/HQSO

  • Working hours: 0090 532 312 4188 (HQSO)
  • Out of hours: 0090 532 285 6445 (HN Duty Officer)
  • Email: LC BSG SES/HQSO/PM Head Aydin, OF-3 Ozgur.Aydin@lc.nato.int
OPCEN 
  • Working hours: 0090 530 575 8666
  • Out of hours: 0090 232 411 2727
  • Email: LC Duty NCO aoc-i.dutynco@lc.nato.int, LC OPCEN lcopcen@lc.nato.int, LC G3 CO Head Mosca, OF-4 Gianluca.Mosca@lc.nato.int, LC G3 CO Mudakha, OF-3 Philip.Mudakha@lc.nato.int

LC GMED

  • Working hours: 0090 232 411 1465/1453
  • Out of hours: 0090 505 367 3940
  • Email:  LC GMED Coord LCGMEDCoord.Office@lc.nato.int LC GMED PLAN Vogl, OF-4 Christian.Vogl@lc.nato.int
*Individuals must also contact their National Support Element medical personnel or duty officer

 TURKEY DAILY COVID STATISTICS

For current daily infections, recoveries, & hospitalizations, etc, visit the following Ministry of Health information sites:

Turkey/Nationwide - https://covid19.saglik.gov.tr/?_Dil=2

 SERVICE CLOSURES & ADJUSTMENTS

425 AIRBASE SQUADRON SUPPORT ACTIVITY:

NATO Garrison Finance/Cash Cage -

  • Mon-Fri: 0930-1130 & 1300-1400

ICC (Hilton) Club Cash Cage -

  • Wed & Fri: 0930-1130 & 1330-1430

Commissary/BX/Barbershop/Giftshops have adjusted hours* (effective 19 Nov - operating in accordance w/ Izmir ) 

  • Tues: 1000-1800
  • Wed - Fri: 1130-1800
  • Sat - Sun: 1000-1800

NATO GVA

  • Barbershop, Gift Shops, Dry Cleaner, Alterations Shop: Operating normally (social distancing)
  • Bank: Operating normally (social distancing)
  • Building 75 Café: Operating normally (social distancing)
  • International Dining Hall (IDH): Operating normally (social distancing)
  • NATO Izmir Hall: Operating normally (social distancing)
  • Patisserie Café: Operating normally (social distancing)
  • PTT (Turkish Post Office): Operating normally (social distancing)
  • Sirinyer Bazaar: Operating normally (social distancing)

 HOW TO GET YOUR MASK FROM TURKISH GOVERNMENT

GET YOUR MASK HERE.

Based on the decision of the Ministry of Health and the Ministry of Transport and Infrastructure of the Republic of Turkey, masks will be provided to our citizens free of charge via ePttAVM.com online. Non-Turkish LANDCOM personnel should use their Turkish ID number when applying.

Citizens have the right to buy “1” pack of masks (5 pieces) every week.

  CLICK TO GET IT!

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HQ Allied Land Command
General Vecihi Akin Garrison
35380 Izmir
Turkey

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General Vecihi Akin Garrison
35380 Izmir
Turkey